Paperwork that travels with the load
Delivery notes, proof-of-delivery signatures and CMR consignment notes come back days later, and someone types them in before an invoice can go out.
Logistics & supply chain
AI & Software Development for UK Logistics
We help hauliers, 3PLs, couriers and wholesalers replace paper delivery notes, re-keyed orders and a browser tab for every carrier with software that connects the warehouse, the depot and the driver — and puts each exception in front of the right person.
- Delivery-slot and export shipping projects
- Offline-first apps for drivers and pickers
- Planners approve what AI flags
Industry challenges
Where logistics teams lose time and margin.
The hard part is rarely the driving. It is the re-keying, the chasing and the systems that only talk to each other through someone’s inbox.
Where software helps first
- Driver apps with photo proof of delivery that work without signal
- One booking screen for labels and tracking across carriers
- Customs data generated from the order, not retyped
- Exception queues instead of end-of-day spreadsheet checks
A separate screen for every carrier
Royal Mail, DPD, Evri and DHL each have their own labels, tracking events and cut-offs, so staff copy the same consignment from one system to the next.
Customs paperwork since Brexit
Moving goods to and from the EU now needs commodity codes, EORI numbers, commercial invoices and declaration data — often rebuilt by hand from the order for every shipment.
No quick answer to “where is it?”
When a customer chases a delivery, staff check telematics, a carrier website and the warehouse system in turn before they can reply.
Driver and vehicle records on paper
Walkaround checks, defect reports, licence checks and tachograph download dates sit in binders and spreadsheets that are slow to produce when someone asks for them.
EDI links nobody wants to touch
Orders, shipping notices and invoices exchanged with retailers over ageing EDI connections that one person understands and everyone is wary of changing.
Solutions
What we build for logistics.
From a driver app for one depot to the integration layer between your warehouse, carriers and customers — designed around how your planners, drivers and pickers actually work.
Dispatch, routing and driver apps
Planner screens that build multi-drop runs from orders, time windows and vehicle limits, and a driver app for job lists, photo proof of delivery, signatures and walkaround checks.
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Carrier, EDI and retailer integrations
Labels, manifests and tracking from Royal Mail, DPD, Evri, DHL and others through their APIs, plus EDI and API links for retailer orders, shipping notices and invoices.
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Warehouse scanning and picking
Goods-in, put-away, pick lists and stock counts on handheld scanners or phones, feeding your WMS — or replacing the spreadsheet that stands in for one.
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Customs and export paperwork
Commercial invoices, packing lists and declaration data built from order lines, with commodity codes checked against the UK Trade Tariff and passed to your customs agent or declaration software.
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Document capture
Read delivery notes, PODs, CMRs and supplier invoices from photos and scans, extract references and quantities, and match each one to its job — with a person checking anything unclear.
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Dashboards and customer tracking
Live views of jobs, exceptions, carrier performance and warehouse workload, plus a branded tracking page your customers can check instead of phoning.
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AI use cases
AI that handles the exceptions.
Most loads go to plan. AI earns its keep on the ones that do not — reading paperwork, predicting late arrivals and sorting the queue — with a planner or clerk confirming anything that costs money.
Delivery note and POD reading
Pull references, quantities, signatures and damage notes from photos and scans, match them to the job, and send mismatches to a person before invoicing.
Customs document extraction
Read commercial invoices and packing lists for consignor, consignee, goods descriptions, values and origin, and suggest commodity codes for your customs specialist to confirm.
ETA prediction
Estimate arrival times from your own route history, stop durations and live vehicle positions, so customers get a realistic window rather than “out for delivery”.
Exception triage
Group failed deliveries, missed collections, damaged goods and missing PODs by cause and urgency, and draft the customer update for a planner to approve.
Demand and labour forecasting
Forecast order volumes by day and customer from sales history and seasonality, so you can plan pickers, vehicles and stock ahead of peaks.
Email orders into draft jobs
Turn booking requests that arrive by email or PDF — addresses, pallets, weights, time windows — into draft jobs in your system for staff to check and confirm.
Technology & integration
Integrations that match how freight moves.
We connect to carriers, telematics, warehouse and finance systems through their published APIs and file exchanges. Where a system only offers exports or EDI, we say so before designing around it.
Carriers and tracking
Royal Mail, DPD, Evri and DHL APIsTelematics and GPS feedsRouting and mapping APIsLabels in PDF and ZPL
Trading partners
EDI (EDIFACT and TRADACOMS)Retailer and marketplace APIsSFTP and CSV exchangesAdvance shipping notices
Warehouse
Barcode and QR scanningRugged Android devicesWMS integrationStock and location models
Applications
React Native and FlutterNext.js and ReactNode.js, Python and GoPostgreSQL and Redis
Hosting and data
AWS, including UK regionsQueues, webhooks and retriesOffline sync for mobile appsDocker and CI pipelines
AI
Document extraction and OCRForecasting models in PythonLLMs for triage and draftingEvaluation sets and audit logs
Security & data
How we protect customer and driver data.
Logistics systems hold home addresses, phone numbers, driver locations and commercial rates. These are the engineering practices we apply by default — not a badge.
Role-based access
Drivers see their own jobs, customers see their own consignments, and rates and margins stay with the people who need them.
Location tracking with limits
Tracking runs during shifts, not after them, with retention periods you set and clear notices for drivers — the ICO expects workers to be told how they are monitored.
Encryption and data residency
Data encrypted in transit and at rest, and hosted in UK regions where your contracts or customers require it.
Carrier and partner credentials
API keys for carriers and EDI partners are kept in a secrets manager, scoped per environment and rotated — never in code or shared spreadsheets.
Audit trails
Who changed an address, overrode a POD or edited a customs value, and when — logged for disputes, claims and audits.
Designed for patchy signal
Apps queue scans and signatures when signal drops, and integrations retry and raise alerts instead of silently dropping messages.
We are a software development company, not a customs broker, transport compliance consultancy or legal adviser. We build to the requirements your transport manager, customs agent and data protection lead set, and provide the technical evidence they ask for. Responsibility for declarations, drivers’ hours and operator licence compliance — and sign-off — stays with your organisation.
Relevant work
Products we have designed and built.
Related projects from our case studies: delivery-slot booking for grocery eCommerce, and bulk ordering with international shipping for a manufacturer.
All case studiesRetail · eCommerce
Grocery Store
Grocery eCommerce with delivery slots, loyalty and a multi-supplier vendor portal.
Next.jsNode.jsMySQLStripe
Read the case studyManufacturing · B2B
Teflon Bone
B2B catalogue, bulk ordering and export platform for a manufacturer.
Next.jsNode.jsStripePostgreSQL
Read the case studyHow we work
How we roll out without stopping the depot.
Seven stages, the same on every project. The length of each one changes with the work; skipping one never saves time for long.
- 01
Discovery
We spend time with planners, drivers and warehouse staff, trace every system a consignment touches, and list the carrier, EDI and customs data flows before anything is designed.
System map and exception list
- 02
Strategy
We agree what to build first and what to leave out, pick the engagement model, and set milestones with a budget range in pounds.
Scoped first release and estimate
- 03
UX & architecture
Driver and scanner screens are designed for gloves, glare and one hand, tested on the devices your team actually carries, with offline behaviour decided up front.
Device-tested prototype and sync plan
- 04
Development
Two-week sprints with a demo at the end of each, code review on every change, and a staging environment your team can use.
Working software every sprint
- 05
Testing
We test against carrier sandboxes and sample EDI files, replay real exceptions from your history, and pilot on one route or warehouse zone before a wider rollout.
Pilot findings and a go-live checklist
- 06
Launch
Go-live is phased by depot, customer or carrier and kept clear of your peak weeks, with the old process available until the new one has proved itself.
Phased cutover with a fallback
- 07
Optimisation & support
After launch we fix, measure and improve — a support retainer, a roadmap of next features, or a clean handover to your own team.
Support plan or handover
FAQs
Questions we get asked.
Straight answers on scope, cost, timelines and how we work. If yours is not here, ask us directly.
Can you integrate with Royal Mail, DPD, Evri and DHL?
Yes, through each carrier’s API, which usually needs an account with API access switched on by the carrier. We handle labels, manifests and tracking events. If you already use a multi-carrier shipping platform, we can integrate with that instead of each carrier directly.
Will a driver app work without mobile signal?
It should, and we design for it from the start. Jobs, scans, photos and signatures are stored on the device and synced when signal returns, with clear indicators so drivers know what has been sent. We test on the devices and routes your drivers actually use.
Can you help with customs declarations after Brexit?
We build the data side: commercial invoices and packing lists generated from orders, EORI numbers and commodity codes held against products and customers, codes checked against the UK Trade Tariff, and clean data passed to your customs agent or declaration software. We are not a customs broker — the declaration itself stays with you or your agent.
Can you replace our old EDI links with retailers?
Often, yes. We document the messages you exchange now — orders, shipping notices, invoices — then rebuild them on a modern integration layer, running old and new side by side until each trading partner has tested them. Some retailers set formats and testing windows, so we plan around them.
Do you build drivers’ hours or tachograph software?
We build the record-keeping around them: walkaround checks, defect reports, licence check reminders and dashboards that pull from your tachograph analysis provider where it has an API. We do not interpret drivers’ hours rules or give compliance advice — that stays with your transport manager.
How reliable is AI for ETAs and demand forecasts?
It depends on your data. We test any model against your own past deliveries or orders before anyone relies on it, and only switch it on if it beats the time windows or rules of thumb you use now. Planners see the likely range, not just a single figure, and can always override it.
Can you work with our existing TMS or WMS instead of replacing it?
Usually that is the better starting point. We add what your system lacks — a driver app, a customer tracking page, a carrier integration — through its API or data exports, and only suggest replacing it when the workarounds cost more than the change.
How much does logistics software cost to build?
It depends on the number of integrations, apps and sites involved. A discovery sprint starts from £2,000 and produces a scoped plan; the build is then quoted as a fixed price with milestone billing. If you would rather extend your own team, dedicated developers start from £2,900 a month.
Start a project
Planning a logistics or supply chain project?
Tell us which part of the chain hurts — the warehouse, the road, the carriers or the paperwork — and which systems are involved. An engineer will reply within one working day with questions and a sensible first step.
What happens next
- 1A senior engineer reads your brief within one working day, and replies with questions or a first view.
- 2A 30-minute call to understand the goal, constraints and what good looks like — no sales script.
- 3A written proposal with scope, milestones, team and a GBP estimate you can take to your board.
Techsleight Labs is a trading name of Krapton IT Consultancy.
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