API development & integration

API Development & Integration for UK Businesses

Build APIs your apps and partners can depend on, and connect the systems you already pay for — accounting, CRM, payments, couriers and HMRC — so data is entered once and arrives correctly everywhere else.

  • Documented in OpenAPI and versioned from day one
  • Failed syncs retried, logged and alerted
  • You own the code, credentials and accounts

Why integrations break

Most integration problems start as quick fixes.

A no-code automation here, a nightly CSV export there, a script written by someone who has since left. It holds until volumes grow, a supplier changes their API, or finance notices the numbers no longer match.

Where integration pays back fastest

The best candidates are high-volume, rules-based handoffs between systems that people currently do by hand:

  • Orders and invoices flowing into Xero, Sage or QuickBooks
  • Leads and deals kept in sync with HubSpot or Salesforce
  • Card payments and Direct Debits reconciled automatically
  • Shipping labels and tracking from Royal Mail or DPD
  • VAT and income tax submissions through HMRC’s MTD APIs

The same data keyed in twice

Web orders retyped into Xero, form leads copied into HubSpot, tracking numbers pasted into customer emails. Slow, error-prone and invisible until month-end.

Integrations that fail silently

A webhook times out, a token expires, a record is rejected — and nothing tells anyone. You find out when a customer chases an order or the bank reconciliation will not balance.

An API nobody dares change

No documentation, no versioning, no tests. Every change risks breaking the mobile app or a partner’s integration, so the API stops evolving and workarounds pile up around it.

Keys and access out of control

Shared API keys in spreadsheets, admin tokens used for read-only jobs, and no record of which partner called what. Hard to defend in a security review or under UK GDPR.

What we build

APIs and integrations, built to be relied on.

Whether it is an API for your own product or a connection between systems you already use, the same engineering applies: a clear contract, proper authentication, error handling, and monitoring that tells you before your customers do.

How we work

How we build APIs and integrations.

Our standard seven stages, with integration-specific work inside each: sandbox access arranged early, a written data mapping before any code, and monitoring switched on before go-live.

  1. 01

    Discovery

    We list every system involved, who owns it and how data moves today. Then we check each provider’s API documentation, rate limits, sandbox access and plan or licence tier — before promising anything.

    A system map and a risk list per integration

  2. 02

    Strategy

    We agree which system is the source of truth for each record, what happens when two disagree, and whether to build, use a connector you already pay for, or leave a step manual.

    Data ownership rules and an agreed scope

  3. 03

    UX & architecture

    Contract-first design: endpoints, payloads, errors and authentication written up in OpenAPI and reviewed with the teams who will consume them, alongside a field-by-field data mapping.

    An OpenAPI contract and a data mapping

  4. 04

    Development

    Two-week sprints against sandbox accounts, with retries, idempotency and structured logging written in from the start rather than added after the first incident.

    Working integrations on staging

  5. 05

    Testing

    Contract tests, replayed real payloads, expired tokens, duplicate webhooks and rate-limit responses — the failure cases matter more than the happy path.

    Test evidence for failures, not just success

  6. 06

    Launch

    Go-live with a backfill plan for historical records, alerting on failed syncs, and a dashboard showing what moved, what failed and why.

    A monitored integration, history backfilled

  7. 07

    Optimisation & support

    Providers change their APIs and retire old versions. We track their changelogs, rotate credentials and update the integration before a deprecation date turns into an outage.

    Provider changes handled before they bite

Technology

The stack behind our APIs and integrations.

Well-supported, unexciting technology on purpose. We choose per project based on your existing stack and on who will maintain the code after us.

API frameworks

Node.js and TypeScriptPythonGoJava and Spring BootC# and .NETPHP and Laravel

Standards

REST and GraphQLOpenAPI specificationsOAuth 2.0 and OpenID ConnectSigned webhooks

Finance and payments

Xero, Sage and QuickBooksStripeGoCardlessOpen Banking providersHMRC Making Tax Digital

CRM and commerce

HubSpotSalesforceShopify and WooCommerceRoyal Mail and DPD

Infrastructure

AWSDockerPostgreSQL and RedisQueues and scheduled jobs

Reliability

Rate limitingRetries with backoffStructured loggingAlerts on failed syncs

If a connector you already pay for does the job, or the two tools already integrate natively, we will say so before quoting for custom code.

Use cases

Integrations UK teams ask us to build.

Specific handoffs between specific systems — each with a clear owner, a single source of truth and a way to tell when it fails.

eCommerce and retail

Orders to accounts and couriers

Web orders create invoices in Xero, reserve stock and book Royal Mail or DPD labels, with tracking numbers sent back to the customer automatically.

Subscription businesses

Billing that reconciles itself

Stripe or GoCardless payments, failures and refunds matched to customers and posted to the ledger, so month-end is a check rather than a hunt.

Accountants and software vendors

Making Tax Digital submissions

VAT returns and income tax updates submitted through HMRC’s MTD APIs, with the OAuth sign-in and fraud prevention headers HMRC requires on every call.

B2B and SaaS products

A public API for your customers

A documented, versioned API with keys, usage limits and webhooks, so customers and partners can build on your product without raising a support ticket.

Sales and marketing teams

One clean customer record

Website forms, product sign-ups and orders synced to HubSpot or Salesforce, with de-duplication rules agreed up front so the CRM stops multiplying contacts.

Lenders and fintechs

Open Banking data in onboarding

Account information pulled with the customer’s consent through an authorised provider to support affordability or income checks, instead of uploaded PDF statements.

Why Techsleight

What working with us is actually like.

No inflated numbers — just how we run projects, and what you can hold us to.

Product engineering, not ticket-taking

We ask what the software is for before we estimate it — and we will tell you when something should not be built, or should be bought instead.

AI where it earns its place

LLM features, retrieval and automation built with evaluation, guardrails and cost controls, and plain software where that is the better answer.

Full-stack under one roof

Design, frontend, backend, mobile, cloud and QA in one team, so nothing falls between suppliers.

UK-focused delivery

UK business hours, estimates in pounds, and a contract with a UK company. Our engineers are based in the UK and India.

Flexible engagement

A fixed-scope project, dedicated developers or a monthly retainer — and you can move between them as the work changes.

You own everything

Code, IP, cloud accounts and documentation are yours from day one. We sign an NDA before discovery if you need one.

Support after launch

We stay on for fixes, upgrades and new features, or hand over cleanly to your in-house team with the documentation to match.

FAQs

Questions we get asked.

Straight answers on scope, cost, timelines and how we work. If yours is not here, ask us directly.

Ask us a question

How much does API development cost in the UK?

It depends on how many systems are involved, the quality of their APIs and how much historical data needs cleaning or backfilling. A discovery sprint from £2,000 maps the systems and ends with a fixed-price quote for the build. Small, well-defined integration fixes can run on flexible hours from £20 an hour.

Should we use a no-code automation tool instead?

Often, yes — for low volumes and simple steps, no-code tools are quick to set up and cheap to run. Custom code earns its place when volumes grow, when you need proper error handling and retries, when data has to stay in your own infrastructure, or when per-task pricing starts to cost more than a build. We will tell you which side of that line you are on.

Can you build software that works with HMRC Making Tax Digital?

Yes. We build against HMRC’s MTD APIs, including the OAuth sign-in flow and the fraud prevention headers HMRC requires, and test everything in HMRC’s sandbox first. Production access goes through HMRC’s own approval checks, which we prepare for with you; the final decision sits with HMRC.

REST or GraphQL — which do we need?

REST suits most public and partner APIs: simple to cache, widely understood and easy to document with OpenAPI. GraphQL suits products where several front ends — a web app and a mobile app, say — need different slices of the same data. Plenty of products use REST externally and GraphQL internally; we recommend based on who will call the API.

How do you keep an API secure?

OAuth 2.0 or scoped API keys depending on who is calling, least-privilege permissions, rate limiting, input validation, encryption in transit and secrets kept out of the code. We test against the OWASP API Security Top 10 and log every call with enough detail to answer "who accessed what, and when" — which also supports UK GDPR accountability.

What happens when a third-party API changes or goes down?

Our integrations are built to expect it: retries with backoff, queues that hold work until the provider recovers, alerts when failures pass a threshold, and pinned API versions so a provider update does not change behaviour overnight. On support, we track deprecation notices and upgrade before the cut-off date.

Can you document or take over an existing API?

Yes. We start with an audit: read the code, observe real traffic where we can, and write an OpenAPI description of what the API actually does — including the undocumented behaviour your clients rely on. Then we add tests, and only then start fixing or extending it.

How do you change an API without breaking the apps that use it?

We agree a versioning approach up front and make additive changes wherever possible. When a breaking change is unavoidable, old and new versions run side by side with a published deprecation date, and usage logs show who is still on the old version so nobody is cut off by surprise.

Do you work with Open Banking?

Yes, through authorised Open Banking providers’ APIs — account information with the customer’s consent, and payment initiation. Whether your business needs its own permissions or can rely on the provider’s is a regulatory question for your advisers; we build to the model you choose and do not give regulatory advice.

Who owns the API code and the integration accounts?

You do: the code, the documentation, the API credentials and the cloud accounts everything runs in. We set integrations up under your own accounts with each provider, not ours, so nothing needs untangling if you bring the work in-house.

Start a project

Got systems that should be talking to each other?

Tell us which systems are involved and what is being done by hand today. We will tell you what their APIs make possible, what a build would involve, and whether an off-the-shelf connector would do.

  1. 1A senior engineer reads your brief within one working day, and replies with questions or a first view.
  2. 2A 30-minute call to understand the goal, constraints and what good looks like — no sales script.
  3. 3A written proposal with scope, milestones, team and a GBP estimate you can take to your board.

Techsleight Labs is a trading name of Krapton IT Consultancy.

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