The same data keyed in twice
Web orders retyped into Xero, form leads copied into HubSpot, tracking numbers pasted into customer emails. Slow, error-prone and invisible until month-end.
API development & integration
Build APIs your apps and partners can depend on, and connect the systems you already pay for — accounting, CRM, payments, couriers and HMRC — so data is entered once and arrives correctly everywhere else.
Why integrations break
A no-code automation here, a nightly CSV export there, a script written by someone who has since left. It holds until volumes grow, a supplier changes their API, or finance notices the numbers no longer match.
Where integration pays back fastest
The best candidates are high-volume, rules-based handoffs between systems that people currently do by hand:
Web orders retyped into Xero, form leads copied into HubSpot, tracking numbers pasted into customer emails. Slow, error-prone and invisible until month-end.
A webhook times out, a token expires, a record is rejected — and nothing tells anyone. You find out when a customer chases an order or the bank reconciliation will not balance.
No documentation, no versioning, no tests. Every change risks breaking the mobile app or a partner’s integration, so the API stops evolving and workarounds pile up around it.
Shared API keys in spreadsheets, admin tokens used for read-only jobs, and no record of which partner called what. Hard to defend in a security review or under UK GDPR.
What we build
Whether it is an API for your own product or a connection between systems you already use, the same engineering applies: a clear contract, proper authentication, error handling, and monitoring that tells you before your customers do.
REST and GraphQL APIs for your web and mobile apps, partners and customers — designed contract-first, documented in OpenAPI and versioned so existing clients keep working.
OAuth 2.0 and scoped API keys, rate limiting, input validation and audit logs, tested against the OWASP API Security Top 10 before anything is exposed.
Invoices, payments and contacts synced with Xero, Sage or QuickBooks, and leads and deals with HubSpot or Salesforce — with field mapping agreed with the people who use each system.
Stripe for cards and subscriptions, GoCardless for Direct Debit, Open Banking through an authorised provider, and Making Tax Digital submissions — with idempotent handling to prevent double charges and duplicate filings.
Royal Mail and DPD labels and tracking, and Shopify or WooCommerce orders and stock, flowing to your warehouse, accounts and customer emails without copy and paste.
Fragile scripts and failing webhooks stabilised with retries, queues, alerting and a dashboard of what synced, what failed and why — for integrations we built or inherited.
How we work
Our standard seven stages, with integration-specific work inside each: sandbox access arranged early, a written data mapping before any code, and monitoring switched on before go-live.
We list every system involved, who owns it and how data moves today. Then we check each provider’s API documentation, rate limits, sandbox access and plan or licence tier — before promising anything.
A system map and a risk list per integration
We agree which system is the source of truth for each record, what happens when two disagree, and whether to build, use a connector you already pay for, or leave a step manual.
Data ownership rules and an agreed scope
Contract-first design: endpoints, payloads, errors and authentication written up in OpenAPI and reviewed with the teams who will consume them, alongside a field-by-field data mapping.
An OpenAPI contract and a data mapping
Two-week sprints against sandbox accounts, with retries, idempotency and structured logging written in from the start rather than added after the first incident.
Working integrations on staging
Contract tests, replayed real payloads, expired tokens, duplicate webhooks and rate-limit responses — the failure cases matter more than the happy path.
Test evidence for failures, not just success
Go-live with a backfill plan for historical records, alerting on failed syncs, and a dashboard showing what moved, what failed and why.
A monitored integration, history backfilled
Providers change their APIs and retire old versions. We track their changelogs, rotate credentials and update the integration before a deprecation date turns into an outage.
Provider changes handled before they bite
Technology
Well-supported, unexciting technology on purpose. We choose per project based on your existing stack and on who will maintain the code after us.
API frameworks
Standards
Finance and payments
CRM and commerce
Infrastructure
Reliability
If a connector you already pay for does the job, or the two tools already integrate natively, we will say so before quoting for custom code.
Use cases
Specific handoffs between specific systems — each with a clear owner, a single source of truth and a way to tell when it fails.
Web orders create invoices in Xero, reserve stock and book Royal Mail or DPD labels, with tracking numbers sent back to the customer automatically.
Stripe or GoCardless payments, failures and refunds matched to customers and posted to the ledger, so month-end is a check rather than a hunt.
VAT returns and income tax updates submitted through HMRC’s MTD APIs, with the OAuth sign-in and fraud prevention headers HMRC requires on every call.
A documented, versioned API with keys, usage limits and webhooks, so customers and partners can build on your product without raising a support ticket.
Website forms, product sign-ups and orders synced to HubSpot or Salesforce, with de-duplication rules agreed up front so the CRM stops multiplying contacts.
Account information pulled with the customer’s consent through an authorised provider to support affordability or income checks, instead of uploaded PDF statements.
Relevant work
A selection of client projects related to this work. Each case study covers the brief, the approach and the stack.
All case studiesTravel platform bringing flights, hotels, itineraries and loyalty together.
Multi-bank digital wallet with transfers, analytics and virtual cards.
B2B catalogue, bulk ordering and export platform for a manufacturer.
Why Techsleight
No inflated numbers — just how we run projects, and what you can hold us to.
We ask what the software is for before we estimate it — and we will tell you when something should not be built, or should be bought instead.
LLM features, retrieval and automation built with evaluation, guardrails and cost controls, and plain software where that is the better answer.
Design, frontend, backend, mobile, cloud and QA in one team, so nothing falls between suppliers.
UK business hours, estimates in pounds, and a contract with a UK company. Our engineers are based in the UK and India.
A fixed-scope project, dedicated developers or a monthly retainer — and you can move between them as the work changes.
Code, IP, cloud accounts and documentation are yours from day one. We sign an NDA before discovery if you need one.
We stay on for fixes, upgrades and new features, or hand over cleanly to your in-house team with the documentation to match.
FAQs
Straight answers on scope, cost, timelines and how we work. If yours is not here, ask us directly.
It depends on how many systems are involved, the quality of their APIs and how much historical data needs cleaning or backfilling. A discovery sprint from £2,000 maps the systems and ends with a fixed-price quote for the build. Small, well-defined integration fixes can run on flexible hours from £20 an hour.
Often, yes — for low volumes and simple steps, no-code tools are quick to set up and cheap to run. Custom code earns its place when volumes grow, when you need proper error handling and retries, when data has to stay in your own infrastructure, or when per-task pricing starts to cost more than a build. We will tell you which side of that line you are on.
Yes. We build against HMRC’s MTD APIs, including the OAuth sign-in flow and the fraud prevention headers HMRC requires, and test everything in HMRC’s sandbox first. Production access goes through HMRC’s own approval checks, which we prepare for with you; the final decision sits with HMRC.
REST suits most public and partner APIs: simple to cache, widely understood and easy to document with OpenAPI. GraphQL suits products where several front ends — a web app and a mobile app, say — need different slices of the same data. Plenty of products use REST externally and GraphQL internally; we recommend based on who will call the API.
OAuth 2.0 or scoped API keys depending on who is calling, least-privilege permissions, rate limiting, input validation, encryption in transit and secrets kept out of the code. We test against the OWASP API Security Top 10 and log every call with enough detail to answer "who accessed what, and when" — which also supports UK GDPR accountability.
Our integrations are built to expect it: retries with backoff, queues that hold work until the provider recovers, alerts when failures pass a threshold, and pinned API versions so a provider update does not change behaviour overnight. On support, we track deprecation notices and upgrade before the cut-off date.
Yes. We start with an audit: read the code, observe real traffic where we can, and write an OpenAPI description of what the API actually does — including the undocumented behaviour your clients rely on. Then we add tests, and only then start fixing or extending it.
We agree a versioning approach up front and make additive changes wherever possible. When a breaking change is unavoidable, old and new versions run side by side with a published deprecation date, and usage logs show who is still on the old version so nobody is cut off by surprise.
Yes, through authorised Open Banking providers’ APIs — account information with the customer’s consent, and payment initiation. Whether your business needs its own permissions or can rely on the provider’s is a regulatory question for your advisers; we build to the model you choose and do not give regulatory advice.
You do: the code, the documentation, the API credentials and the cloud accounts everything runs in. We set integrations up under your own accounts with each provider, not ours, so nothing needs untangling if you bring the work in-house.
Start a project
Tell us which systems are involved and what is being done by hand today. We will tell you what their APIs make possible, what a build would involve, and whether an off-the-shelf connector would do.
What happens next
Techsleight Labs is a trading name of Krapton IT Consultancy.
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